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ShrijiCrafts Return and Refund Policy
Last Updated: 15-08-2023
We want you to be completely satisfied with your purchase from ShrijiCrafts. If you are not satisfied or have changed your mind about a purchase, you may return the item(s) under the following conditions:
1.1 Return Period
- Returns are accepted within 7 days of receiving the product.
1.2 Return Eligibility
- To be eligible for a return, the item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
1.3 Return Shipping
- The cost of return shipping is the responsibility of the customer.
- Please use a trackable shipping service and consider purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
2.1 Refund Eligibility
- Refunds are only issued for items that are defective, damaged, or if the wrong item was sent.
- Items must be returned within the specified return period.
2.2 Refund Process
- Contact us at firstname.lastname@example.org within 7 days of receiving the product, providing your order number and a description of the issue.
- We will provide instructions on how to return the item.
- Once the returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
2.3 Partial Refunds
- If the returned item is not in its original condition, is damaged, or is missing parts for reasons not due to our error, a partial refund may be issued.
2.4 Refund Timeframe
- Refunds will be processed within [number of days] days of receiving the returned item.
3. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at email@example.com.