ShrijiCrafts Return and Refund Policy

Last Updated: 15-08-2023

1. Returns

We want you to be completely satisfied with your purchase from ShrijiCrafts. If you are not satisfied or have changed your mind about a purchase, you may return the item(s) under the following conditions:

1.1 Return Period

• Returns are accepted within 7 days of receiving the product.

1.2 Return Eligibility

• To be eligible for a return, the item must be unused and in the same condition that you received it.
• The item must be in its original packaging.

1.3 Return Shipping

• The cost of return shipping is the responsibility of the customer.
• Please use a trackable shipping service and consider purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

2. Refunds

2.1 Refund Eligibility

• Refunds are only issued for items that are defective, damaged, or if the wrong item was sent.
• Items must be returned within the specified return period.

2.2 Refund Process

1. Contact us at info@shrijicrafts.com within 7 days of receiving the product, providing your order number and a description of the issue.
2. We will provide instructions on how to return the item.
3. Once the returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

2.3 Partial Refunds

• If the returned item is not in its original condition, is damaged, or is missing parts for reasons not due to our error, a partial refund may be issued.

2.4 Refund Timeframe

• Refunds will be processed within [number of days] days of receiving the returned item.

3. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at contact@shrijicrafts.com.