{"id":1466,"date":"2025-06-03T08:44:06","date_gmt":"2025-06-03T08:44:06","guid":{"rendered":"https:\/\/shrijicrafts.com\/en\/?page_id=1466"},"modified":"2025-06-03T08:44:23","modified_gmt":"2025-06-03T08:44:23","slug":"cancellation-and-refund","status":"publish","type":"page","link":"https:\/\/shrijicrafts.com\/en\/cancellation-and-refund\/","title":{"rendered":"Cancellation and Refund"},"content":{"rendered":"\n<p>At <strong>ShrijiCrafts<\/strong>, we value your satisfaction and strive to provide the best customer experience. Please read our policy below to understand how cancellations and refunds are handled.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u274c <strong>Order Cancellation<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Before Shipping<\/strong>:<br>You can cancel your order within <strong>24 hours<\/strong> of placing it, provided it hasn\u2019t been shipped. Please email or call us with your order details for a prompt cancellation and full refund.<\/li>\n\n\n\n<li><strong>After Shipping<\/strong>:<br>Orders <strong>cannot be cancelled<\/strong> once shipped. You may refer to our return policy if the product is damaged or defective.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb8 <strong>Refund Policy<\/strong><\/h3>\n\n\n\n<p>We offer refunds under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Damaged or Defective Products<\/strong><br>If you receive a damaged, defective, or wrong product, please notify us within <strong>48 hours<\/strong> of delivery by sending clear photos and your order details to <strong><a class=\"\">info@shrijicrafts.com<\/a><\/strong>.<\/li>\n\n\n\n<li><strong>Refund Process<\/strong><br>Once approved, we will initiate the refund within <strong>5\u20137 business days<\/strong> to your original payment method.<\/li>\n\n\n\n<li><strong>Return Shipping<\/strong><br>Return shipping costs (for damaged or wrong items) will be borne by <strong>ShrijiCrafts<\/strong>. In all other cases, the customer will bear the shipping costs.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd01 <strong>Non-Refundable Items<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized or personalized products<\/li>\n\n\n\n<li>Used or damaged items not caused by shipping<\/li>\n\n\n\n<li>Orders returned after 7 days of delivery<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcde Need Help?<\/h3>\n\n\n\n<p>For any issues related to cancellations or refunds, please contact:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong><a class=\"\">info@shrijicrafts.com<\/a><\/strong><br>\ud83d\udcde <strong>+91-9650789565<\/strong><br>\ud83d\udccd <strong>C-27, Village-Gijhore, Sector-53, Noida UP 201301, India<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At ShrijiCrafts, we value your satisfaction and strive to provide the best customer experience. Please read our policy below to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1466","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/pages\/1466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/comments?post=1466"}],"version-history":[{"count":1,"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/pages\/1466\/revisions"}],"predecessor-version":[{"id":1468,"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/pages\/1466\/revisions\/1468"}],"wp:attachment":[{"href":"https:\/\/shrijicrafts.com\/en\/wp-json\/wp\/v2\/media?parent=1466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}